CTI for Oracle CX Service and Amazon Connect improves the agent and customer experience.
Forethought's suite of AI apps makes it easier for customers to bring AI to their agents and customers. Discover, insights & analytics, helps admins build out workflows for Solve, chat & email responses along with ticket enrichment, Triage, and agent support, Assist.
Agent Accelerator is designed specifically for Credit Unions using contact centers to improve agents' productivity and enhance member experience. Personalize caller experience right from the start, Boost productivity & enhance customer experience with unified agent desktop interface for contact center
Get started with accelerated onboarding to the AWS Marketplace with no engineering effort and streamline private offer management. Using our intuitive UI and following our well-documented help articles, you can be up and running on AWS Marketplace in a few days.
SuiteCRM is an Open Source CRM (Customer Relationship Manangement) software solution for SME and Enterprise.
MEDDICC Full Membership is your one stop shop for all things MEDDICC. This purpose-built MEDDIC platform houses MEDDICC Learning Management System and MEDDICC Operating System. Access the 5* rated MEDDPICC Masterclass, with 8+ hours of carefully curated content that dives deep into each MEDDPICC element. It comes with a certification and provides you with real-life examples to reinforce their learnings. MEDDICC Membership also contains additional MEDDICC programs, including the Value Pyramid Program and MEDDICC Value. Strengthen your knowledge with a deep library of further resources, including reflection points and role-specific exercises. mOS allows you to put theory into practice, with an opportunity management tool designed to help sellers progress deals and highlight gaps proactively and efficiently. Eliminate forecast inaccuracy with live deal scoring. mOS stores all of your MEDDIC data, from Metrics to stakeholders.
This product has charges associated with it for seller support and pre-configured stack (Webmin). Intuz Odoois a pre-configured, ready to run image on Amazon EC2 and has Nginx, PostgreSQL, Webmin, Odoo and Scripts which make it easy for you to use Odoo.
This product has charges associated with it for seller support. Zammad is an open-source helpdesk and customer support software that enables organizations to efficiently manage customer inquiries and communications across various channels, including email, chat, phone, and social media.
This product has charges associated with it for seller support and pre-configured stack (Apache2, Mysql, Php) in it. We provide you the tools to set up your very own complete and self-hosted online store and website to securely sell products and services to customers worldwide. Collabtive provides a web based platform to bring the project management process and documentation online. Collabtive is an open source solution with features and functionality similar to proprietary software such as BaseCam.
Increase efficiency and reduce cost per call with InteractionSync for Amazon Connect
Route Accounting System Drive Operational Efficiency with our Cloud Solution for Sales and Accounting Bring sales orders, inventory management, financial accounting, route planning, and delivery operations on one single solution.
Target high-propensity customers via 360-degree customer characteristics to predict score of cross-sell propensity.
Transform your compliance journey with the first comprehensive EUDR solution. TradeAware delivers reliable deforestation risk assessment, seamless system integrations, and thorough legal verification.
Databerry offers comprehensive CRM solutions, expertly designed to streamline your customer relationship management from planning through to deployment and optimization. Leveraging cutting-edge strategies and tools, our services ensure your CRM system is perfectly aligned with your business goals, enhancing customer engagement and driving sales efficiency. Transform your CRM approach with Databerry's bespoke solutions, tailored to meet the unique needs of your business.
Rated #1 by analysts and clients, eGain Knowledge Hub™ for Amazon Connect proactively delivers trusted answers and personalized guidance to agents in the flow of customer conversation. It is powered by AssistGPT™, a novel capability that automates knowledge management tasks while ensuring business controls and compliance.
This product has charges associated with it for seller support. This AMI is a SuiteCRM server running on Amazon Linux 2.
Amazon Connect is a highly flexible, scalable, and user-friendly contact center that is easy to deploy and straightforward for agents and call center managers to manage. Amazon Connect is completely cloud-based and does not require a PBX - the technical infrastructure is entirely provided by AWS. As such, it provides superb customer service at a low cost. With our SAP CX Connector, you can also easily connect your SAP systems to Amazon Connect.
This product has charges associated with seller support and pre-configured products. vTiger is an open source customer relationship management CRM software designed to help businesses manage their customer interactions, sales, marketing, and support processes.
Co-pilot to accelerate your Cloud Marketplace and Co-sell revenue. Automate your Cloud Sales with no engineering effort and our deep Salesforce and Hubspot CRM integrations.
Vtiger all-in-one CRM empowers you to align your marketing, sales and support teams with unified customer data powered by One View. CRM made easy.
Orchestrate seamless customer journeys that adapt in real-time across any channel, including email, SMS, in-app, push, web, and more.
Ivinex is a cloud-based SaaS platform that provides easy access to lead management, support tickets, and CRM data, with Script Pop technology that enables agents to access real-time customer data during calls. The platform offers various software solutions for the contact center market, including CRM, agent desktop, UUE, and API Hub. Their UUE tool integrates with many communication providers and platforms, offering users quick access to data and communication without switching between accounts or applications. Ivinex's highly flexible Unified User Experience technology can be tailored to a business's needs, promoting stronger relationships between agents and customers, boosting productivity, efficiency, and overall customer satisfaction.
Support your initiative to modernize SAP to AWS. Whether you choose to lift and shift existing investments to reduce costs, modernize business processes with native AWS services, or transform on S/4HANA, we can help you reimagine possible with SAP on AWS. We will review your existing SAP implementation including architecture and modules in use then work with you to define a roadmap for modernization.
Full Featured Contract Lifecycle Platform for up to 1,000 contracts
Contact Center
(PROD19278) ONE ServiceNow CSM and ITSM combined the low-code-app development.
Improve employee efficiency and time-keeping accuracy with an enhanced time entry experience added to your existing solution with a mobile-first web app.
SCM® is the #1 digital customer experience platform for energy, water & gas providers, worldwide, that harnesses the power of digital to better address customer needs and build future-ready businesses.
Salted CX extracts conversation content and metadata from multiple contact center platforms simultaneously, connecting them across all channels to create comprehensive customer journeys. Using AI, it surfaces the most important moments and opportunities, providing you with actionable business insights you can immediately act upon.
ERPNext is a modern tool that covers accounting and many other business functions on an integrated platform. Our Pre-build ERPNext is a ready-to-use enterprise resource planning (ERP) system. It includes core modules, features, dashboards, and reports required to manage critical business functions including multiple workflows to get businesses up and running quickly for accounting, sales, purchasing, inventory, manufacturing, HR, payroll, and CRM.