Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.
CTI for Oracle CX Service and Amazon Connect improves the agent and customer experience.
Forethought's suite of AI apps makes it easier for customers to bring AI to their agents and customers. Discover, insights & analytics, helps admins build out workflows for Solve, chat & email responses along with ticket enrichment, Triage, and agent support, Assist.
This product has charges associated with it for seller support. Joomla is a flexible, open-source content management system (CMS) that allows users to easily create, manage, and publish dynamic websites and web applications.
Agent Accelerator is designed specifically for Credit Unions using contact centers to improve agents' productivity and enhance member experience. Personalize caller experience right from the start, Boost productivity & enhance customer experience with unified agent desktop interface for contact center
Get started with accelerated onboarding to the AWS Marketplace with no engineering effort and streamline private offer management. Using our intuitive UI and following our well-documented help articles, you can be up and running on AWS Marketplace in a few days.
SuiteCRM is an Open Source CRM (Customer Relationship Manangement) software solution for SME and Enterprise.
MEDDICC Full Membership is your one stop shop for all things MEDDICC. This purpose-built MEDDIC platform houses MEDDICC Learning Management System and MEDDICC Operating System. Access the 5* rated MEDDPICC Masterclass, with 8+ hours of carefully curated content that dives deep into each MEDDPICC element. It comes with a certification and provides you with real-life examples to reinforce their learnings. MEDDICC Membership also contains additional MEDDICC programs, including the Value Pyramid Program and MEDDICC Value. Strengthen your knowledge with a deep library of further resources, including reflection points and role-specific exercises. mOS allows you to put theory into practice, with an opportunity management tool designed to help sellers progress deals and highlight gaps proactively and efficiently. Eliminate forecast inaccuracy with live deal scoring. mOS stores all of your MEDDIC data, from Metrics to stakeholders.
Passwordless4u is a secure, frictionless, and FIDO2 compliant passwordless authentication platform that eliminates the need for passwords or OTPs across enterprise applications. It simplifies login processes by using biometrics and cryptographic device credentials to authenticate users across web, mobile, and desktop platforms.
VideoEngager is a secure, real-time P2P video chat platform designed to enhance sales and support experiences within Amazon Connect. Trusted by financial institutions, healthcare providers, and enterprises, it escalates to live video calls, chat, screen sharing, co-browsing, without downloads or plugins. VideoEngager offers advanced video recording and retrieval, supports CRM integration, and offers analytics and dashboards to track engagement and optimize performance. The platform improves First Call Resolution, reduces Average Handle Time, and boosts CSAT and NPS scores. With fast deployment, VideoEngager is ideal for e-commerce, remote support, healthcare, education, and more. Deliver personalized, face-to-face service that builds trust and drives conversions right from your website or contact center.
Deliver 24/7 intelligent customer support for public sector benefits with an omnichannel agentic AI agent. Achieve real-time case updates, automated document processing, and eligibility screening to enhance citizen experience with Deloitte's Benefits Guide solution.
This product has charges associated with it for seller support and pre-configured stack (Webmin). Intuz Odoois a pre-configured, ready to run image on Amazon EC2 and has Nginx, PostgreSQL, Webmin, Odoo and Scripts which make it easy for you to use Odoo.
This product has charges associated with it for seller support. Zammad is an open-source helpdesk and customer support software that enables organizations to efficiently manage customer inquiries and communications across various channels, including email, chat, phone, and social media.
This product has charges associated with it for seller support and pre-configured stack (Apache2, Mysql, Php) in it. We provide you the tools to set up your very own complete and self-hosted online store and website to securely sell products and services to customers worldwide. Collabtive provides a web based platform to bring the project management process and documentation online. Collabtive is an open source solution with features and functionality similar to proprietary software such as BaseCam.
Increase efficiency and reduce cost per call with InteractionSync for Amazon Connect
State health agencies can streamline enrollment of Medicaid-participating providers with automated credentialing, background checks, and compliance tracking using Deloitte’s Provider Enrollment Management System (PEMS) GovConnect solution. Deloitte’s solution is designed to accelerate onboarding while maintaining quality standards and regulatory compliance.
Route Accounting System Drive Operational Efficiency with our Cloud Solution for Sales and Accounting Bring sales orders, inventory management, financial accounting, route planning, and delivery operations on one single solution.
Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale. It brings your core support channels into a modern, intuitive workspace where your team can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front has flexible workflows, AI features, and customer intelligence to provide the efficiency and insights to keep your entire organization customer-first every day.
Target high-propensity customers via 360-degree customer characteristics to predict score of cross-sell propensity.
Transform your compliance journey with the first comprehensive EUDR solution. TradeAware delivers reliable deforestation risk assessment, seamless system integrations, and thorough legal verification.
Automate and accelerate insurance claim processing with our AI-Powered Insurance Claim Agent, built using Amazon Bedrock and AWS native services. This solution leverages Agentic AI, Computer Vision, and Intelligent Process Automation (IPA) to analyze crash images, extract claim details, validate policies, and generate summary reports—delivering faster resolutions, improved accuracy, and seamless CRM integration with platforms.
Databerry offers comprehensive CRM solutions, expertly designed to streamline your customer relationship management from planning through to deployment and optimization. Leveraging cutting-edge strategies and tools, our services ensure your CRM system is perfectly aligned with your business goals, enhancing customer engagement and driving sales efficiency. Transform your CRM approach with Databerry's bespoke solutions, tailored to meet the unique needs of your business.
Rated #1 by analysts and clients, eGain Knowledge Hub™ for Amazon Connect proactively delivers trusted answers and personalized guidance to agents in the flow of customer conversation. It is powered by AssistGPT™, a novel capability that automates knowledge management tasks while ensuring business controls and compliance.
This product has charges associated with it for seller support. This AMI is a SuiteCRM server running on Amazon Linux 2.
Amazon Connect is a highly flexible, scalable, and user-friendly contact center that is easy to deploy and straightforward for agents and call center managers to manage. Amazon Connect is completely cloud-based and does not require a PBX - the technical infrastructure is entirely provided by AWS. As such, it provides superb customer service at a low cost. With our SAP CX Connector, you can also easily connect your SAP systems to Amazon Connect.
This product has charges associated with seller support and pre-configured products. vTiger is an open source customer relationship management CRM software designed to help businesses manage their customer interactions, sales, marketing, and support processes.
Co-pilot to accelerate your Cloud Marketplace and Co-sell revenue. Automate your Cloud Sales with no engineering effort and our deep Salesforce and Hubspot CRM integrations.
Vtiger all-in-one CRM empowers you to align your marketing, sales and support teams with unified customer data powered by One View. CRM made easy.
Fireberry is a fully customizable CRM platform that unifies Sales, Marketing, and Service in one powerful system. Designed to fit any business need, Fireberry offers intuitive tools, seamless integrations, and AI-powered features to help organizations streamline operations, strengthen customer relationships, and drive growth.
Orchestrate seamless customer journeys that adapt in real-time across any channel, including email, SMS, in-app, push, web, and more.
Ivinex is a cloud-based SaaS platform that provides easy access to lead management, support tickets, and CRM data, with Script Pop technology that enables agents to access real-time customer data during calls. The platform offers various software solutions for the contact center market, including CRM, agent desktop, UUE, and API Hub. Their UUE tool integrates with many communication providers and platforms, offering users quick access to data and communication without switching between accounts or applications. Ivinex's highly flexible Unified User Experience technology can be tailored to a business's needs, promoting stronger relationships between agents and customers, boosting productivity, efficiency, and overall customer satisfaction.