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Zendesk - Amazon Connect Connector

Bricom's recent enhancements to the Amazon Connect and Zendesk Support integration service enable organizations to adopt a more strategic and proactive approach to customer service. This integrated telephony implementation service taps into AWS's advanced AI and machine learning capabilities, boosting contact center agent productivity and shortening customer support interaction times.

Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.

About

This Zendesk and Amazon Connect integration service offers a comprehensive solution to help customer plan and implement advanced contact center functionalities with a sophisticated ticketing system. This integration service equips teams with robust tools for efficiently managing customer service interactions, including routing, tracking, prioritizing, and resolving issues.

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