Youwire can record four types of business audio: landlines, mobile phones, face-to-face meetings, and web conferences. To use it, you must select at least one of the four business audio (= editions). You can also choose from four options to make better use of the recorded data.

Below are the common features and the main features of each edition and option.

Common functions

User functions

Search, play, delete

Protect/unprotect

Download voice/text data

Tag registration/update

Upload voice files

Administrator functions

Tag category registration

Group registration

Recording number registration/control

Search user registration

Operation authority registration

Recipient number registration

Common number restriction list

Alert mail settings

Voice recognition user dictionary registration

Operation log

System functions

Voice recognition function

Voice data deletion by period

Voice data backup

Voice data encryption

Two-factor authentication

[4 Editions]

Landline phone (=Youwire Office)

Call recording system that records calls from telephone terminals used in the office

Calls can be recorded simply by installing a recording device

Mobile phone (=Youwire Mobile)

Record calls from mobile phones and smartphones

Automatically record all calls

Automatically send recorded files to server

Register recording information (other party number, call start time, call duration)

Face-to-face meetings (=Youwire Meeting)

Record the contents of meetings and face-to-face conversations

Manual recording start/end

Automatic upload function

Add memo (subject, etc.) function

Web conference (=Youwire WebMeeting)

Recording application that runs on Windows

Manually record and automatically upload all web conferences and softphone calls

Automatically upload to YouWire just by connecting an IC recorder to your computer

[4 options]

Speech recognition

Uses a speech recognition engine based on the voice data recorded in Office/Mobile/Meeting/WebMeeting

Can centrally manage text data along with voice data

Starts text processing of recorded data as soon as recording ends

Can smoothly view the text-converted recordings

Statistical analysis/visualization

Statistical visualization of accumulated voice

Can be used for VOC/trend analysis and response quality evaluation using conversation analysis function

Generative AI integration

Can be integrated with AmazonBedrock

Can create text summaries and minutes

Can output in response to specified prompts

CTI

When a call is received, the caller's phone number is displayed on the screen in a pop-up

Can check the information of the other party registered in advance before answering the phone

Call history function that allows you to check "outgoing", "incoming", "missed calls", etc.