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Smart CTI connector for EPIC

Novelvox Smart CTI Connector embeds within EPIC for agents to get the work done quickly for faster resolution with an integrated unified interface.

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Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.

About

Amplify Agent Productivity and Personalize Customer Experience with Novelvox Smart CTI Connector. Free your agents from the hassle of manually fetching caller information from CRM during live interactions. Connect your existing phone systems with EPIC to equip agents with key call controls and valuable caller information on a single, integrated interface powered by NovelVox Smart CTI Connectors.

Key Benefits:

Increased Agent Performance

Improved Team Efficiency

Unified Interface using NovelVox Designer Studio

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