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Lyzr Customer Service Agents Hub - Automate Customer Service with AI

Lyzr Customer Service Agents Hub helps support teams deliver proactive, 24/7 customer care across chat, voice, and email. By automating ticket handling, sentiment analysis, and feedback processing, AI agents reduce response time, improve satisfaction, and scale your support operations efficiently. Now available via private offers for enterprise deployment.

View offer on AWS

Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.

About

Lyzr Customer Service Agents Hub revolutionizes customer support by embedding intelligent AI agents across your entire service stack. These agents automate and enhance every aspect of the customer support journey, from handling incoming queries and routing tickets to analyzing sentiment and collecting feedback, helping your team deliver fast, accurate, and human-like service at scale.

With built-in multi-language and multichannel support, Lyzr agents ensure your customers receive responsive, high-quality support around the clock. Seamlessly integrate with your CRM, ticketing systems, or chatbots, and enable proactive outreach powered by real-time monitoring. Designed for enterprise use, this solution comes with full observability, SLAs, and role-based controls, all available via private offer.

What is Included in the Lyzr Customer Service Agents Hub -

24/7 AI Support Agent Workflow - Always-on agents respond to customer queries across chat, email, and voice channels in real time

Proactive Outreach Agent Workflow - Monitor systems and behaviors to trigger timely, automated customer alerts and updates

Call Analysis Agent Workflow - Extract call insights, detect sentiment, and identify key customer concerns using voice analysis agents

Ticket Triaging Agent Workflow - Automate ticket categorization and smart routing to the right support team

Sentiment Monitoring Agent Workflow - Monitor emotional tone across interactions to trigger escalation or recovery actions

Customer Feedback Agent Workflow - Automate collection and summarization of post-interaction feedback for CSAT and NPS tracking

Knowledge Base Assistant Agent Workflow - Serve real-time help articles and resolutions by matching queries to your KB

Chatbot Integration Agent Workflow - Extend and upgrade existing chatbot systems with smart AI routing and logic layers

Voice Dialer Agent Workflow - Conduct outbound voice calls and log conversation outcomes directly in your CRM or support system

Customer Support Agent Workflow - Manage and resolve Tier-1 queries autonomously across all major customer support platforms

Additional Features -

Works across major CRM, ticketing, and chatbot platforms

Multilingual and multichannel support

Role-based access and agent-level governance

Unlimited agent creation and end-user access

24/7 enterprise-grade support with SLAs

Private offer availability for flexible pricing and deployment

For custom pricing, EULA, or to request a private contract, contact: AWS-Marketplace@lyzr.ai

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