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Incisio AI

Incisio is an AI-powered incident and support management platform that automates 99% of operational workflows. Designed for modern teams, it integrates seamlessly with Slack to handle triage, escalation, resolution, and postmortems, all driven by intelligent agents.

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About

Incisio is a full-stack, AI-native incident and support management solution built for high-performing engineering and support teams. It leverages intelligent agents that integrate with your observability tools, knowledge base, and Slack workspace to automate ticket triage, status updates, incident coordination, customer communication, and root cause documentation. Unlike traditional tools that rely heavily on manual workflows and fragmented systems, Incisio centralizes the entire lifecycle, from alert detection to resolution and follow-up, reducing MTTR, SLA breaches, and human burnout.

With native Slack commands, AI war rooms, and customizable SOPs, Incisio ensures that incidents are resolved faster, escalations are smarter, and support teams stay focused on what matters mos

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