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Genesys Cloud CX Use Case CE01 - Business Analytics Service setup fee

Business Analytics Service setup fee includes module deployment, configuration and built in customized reports. The Business Analytics Service module for Genesys Cloud is an All-in-One analytics service that makes it easy to create custom reports and view them within the Genesys Cloud environment.

Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.

About

This service is based on two automated processes for data ingestion and processing: a Batch process for historical data and a Streaming process for real-time data.

These automated processes allow the movement of data from the Genesys Cloud platform through a data pipeline hosted on AWS to a database to be easily processed by BI (Business Intelligence) tools such as AWS QuickSight and visualized as reports and dashboards in the Genesys Cloud environment.

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