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Freshchat - logo

Freshchat

Make chat easy for digital customers and delight them with support on channels they love with conversational experiences
View offer on AWS
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About

Freshchat is a modern messaging software built for sales and customer engagement teams to build conversations with prospects and customers on your website, mobile app, or social media. Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience.

Use-cases : Live chat(Web/Mobile app), Chatbots, WhatsApp, Instagram, Google Business Messages, etc.

Plans & Pricing : Each plan has different feature-set & pricing (freshchat.com/pricing)

Some of the main features available in the most-popular plan (Freshchat Enterprise) are:

Auto-resolve

IntelliAssign

Business Hours (by Groups)

Live Translate

Advanced Dashboard

Advanced Automations POPULAR

Team Performance Report

Agent Availability Report

Roles and Permissions

CSAT Survey and Report

Conversation APIs

Allowed Domains

User Authentication(JWT)

Skill based routing

DISCLAIMER : We have listed only one plan here(which is most popular), other plans can be procured via AWS Marketplace via Private offer.

For Additional queries, Different plan options, or Custom / Volume Pricing via Private Offer please contact us at channels-awsportal@freshworks.com

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