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CTI for SAP CRM and Amazon Connect

Improve the agent and customer experience with integration of Amazon Connect and SAP CRM

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About

DaVinci for Amazon Connect and SAP CRM enhances the customer and agent experience through the DaVinci toolkit which is designed to orchestrate complex use cases for contact centers and enhance customer experiences. It offers an ideal blend of pre-built and custom-built solutions, combining a feature-rich system with exceptional flexibility.

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