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BceMSP – Advanced Plan Powered by BizCloud Experts

BizCloud MSP – Advanced Plan is a managed services offering designed for organizations that need 24/7 AWS support, proactive cost and security optimization, and regular strategic reviews. With flexible pricing, enhanced AWS discounts, monthly recommendations, and semi-annual reviews, the Advanced Plan provides strong governance and operational resilience for production workloads.

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About

BizCloud MSP – Advanced Plan

Enhanced AWS Governance and 24/7 Support.

The Advanced Plan by BizCloud Experts is designed for organizations that need more than foundational support. It introduces proactive governance, always-available technical support, and semi-annual reviews to ensure continuous alignment with AWS best practices.

Customers benefit from monthly cost and security recommendations, semi-annual Well-Architected. Additionally, the Advanced Plan includes enhanced discounts on AWS services and Skill Builder licenses, supporting both financial efficiency and team enablement.

Whether you are scaling workloads, running production environments, or seeking stronger operational resilience, the Advanced Plan provides robust managed services to help you succeed on AWS.

Key Features

Pricing: Minimum spend of $100.00 OR 5% of monthly AWS charges.

AWS Training / Skill Builder: 1 free Skill Builder subscription + 30% discount on next 5 licenses.

Enhanced Technical Support: 24/7 phone, web, and chat access to Cloud Support Engineers

Case Severity / Response Times:

General guidance: < 24 hours

System impaired: < 12 hours

Production system impaired: < 4 hours

Production system down: < 1 hour

Cost Recommendations: Monthly cost optimization recommendations

Security Recommendations: Monthly security optimization recommendations

Disaster Recovery Reviews: Once every 6 months

Well-Architected Reviews: Once every 6 months

On-Demand Non-AWS Support: Billed at hourly rate

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