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Blue Triangle Enterprise - Digital Experience Management

Enterprise Customer Experience Business Analytics and Monitoring
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About

The Blue Triangle SaaS Digital Experience Management (DEM) Platform provides real-time insights to ensure optimal business outcomes and superior digital experiences.

Monitor and analyze your end-user experience to accurately predict the revenue impact of improving website performance, enhancing and monetizing the pages that generate the greatest revenue, and continuously monitor site and third-party environments.

Our proprietary Real User Monitoring (RUM) and Synthetic Monitoring is the engine that fuels a powerful, predictive digital experience management platform that maps page performance to online sales, calculates the Revenue Uplift at optimum page speeds, enables you to drive higher online cart sizes, and boosts conversion rates.

Blue Triangle's Digital Experience Analytics help large online companies to refine the customer journey in real-time to find and fix user journey friction and frustration. In one centralized view you can uniquely correlate performance to business metrics and gain a better understanding of how tolerant your customers are to the speed of your site, down to the millisecond.

With the Blue Triangle DEM Platform, automatically identify pages where speed most impacts conversions. Locate the pages that are sensitive to site slowness to prioritize optimization initiatives and maximize your budget to benefit from the best return on investment.

Measure the performance and reliability of your website with the most advanced and fully integrated RUM and Synthetic Monitoring Solution in the industry.

Our Synthetics offer the most accurate and actionable real Chrome browsers from points around the world to measure the performance of your website from multiple geographies. Receive alerts when your site is experiencing issues and drill down to the root cause of why your web pages are slow regardless of whether the problem is from your content or content from a third-party service.

Check for availability, get real-time alerts, and improve mean time to resolution. You can test single URLs or use Selenium Scripts to navigate your checkout process in repeatable ways.

Included Features:

Online Business Correlation to Performance and Core Web Vitals (CWV)

Real-Time Customer Journey and Bottom of the Funnel Analysis

Real User Monitoring

Synthetic Monitoring

Tag and Content Governance

Detect micro-outages with Error State Tracking.

Leverage screen shots and film strips to see what your customers experience any time.

Drill down to HAR File for precise error and header details for every browser network request.

Diagnose the cause of slow pages and poor CWV.

Utilize JavaScript Function Tracing to trend poor-performing JavaScript

Monitor your site's health 24X7 with Powerful Dashboards.

Track CSP violations to observe and remedy content violating your content security policy.

We keep your trending data for 2 years for you to review.

Easily Export your data via our API.

Send alerts to third-party services like Slack, Pagerduty, and ServiceNow.

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