Marketplace For Buyers For Vendors For Partners

Amazon Connect Accelerator

Looking to migrate to a cloud contact centre, but struggling to get started? Here’s the simplest answer. Our Amazon Connect Accelerator service is a packaged offering that can get you up and running with the hugely popular Amazon Connect platform in weeks – or possibly even days. We’ll implement the features you need and provide full training and support to help you make the most of the Amazon Connect portfolio.

Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.

About

Amazon Connect Accelerator is designed as a single solution that can get you up and running with Amazon Connect in weeks – or even, if you have all the information in place, days.

It consists of standard components, which provide the essential cloud contact centre functionality, plus a choice of straightforward bundles based on your expected interaction volumes.

As standard, Amazon Connect Acceleratorincludes:

Voice / Digital / Omnichannel options - pick a bundle that suits you

Fully configured queue and routing logic to optimise your interaction handling

Call or interaction recording and storage - for compliance and customer insight

Intutive agent and supervisor desktop using AWS accredited Omningage

Reporting engine with standard report available ‘out of the box’

We provide full implementation, training for supervisors, IT teams and frontline advisors, and ongoing support from our 24x7 service desk to help you make the most of the Amazon Connect suite.

Like all our managed services, Amazon Connect Accelerator is backed by robust Service Level Agreements – but our approach is built around proactive monitoring, which means we investigate at the first hint of a drop in performance, well before service levels are breached. 95% of issues are resolved before customers even notice them.

Pricing is based on a single upfront payment for implementation and handover followed by predictable monthly charges, depending on the bundle you choose.

Related Products

Sedai for ECS: Autonomous Optimization & Remediation

Sedai for ECS is an autonomous cloud management platform powered by AI/ML delivering continuous optimization for cloud operations teams to reduce costs by 40%, improve performance by 35%, reduce FCIs by 50% and improve ops productivity 6x

AI based Intelligent Document Processing

Our product is an advanced artificial intelligence solution designed to streamline document processing workflows for businesses of all sizes. Leveraging cutting-edge machine learning algorithms, it automates the extraction, analysis, and interpretation of valuable information from a variety of documents, including invoices, contracts, forms, and more. With this powerful tool, businesses can significantly reduce manual effort, minimize errors, and accelerate decision-making processes.

Automated SAS to Pyspark Conversion

SAS workloads come with high costs, scalability challenges, and limited flexibility. Hexaware’s Amaze® accelerates SAS-to-PySpark migration using Gen AI and LLM-powered automation, ensuring a 70-80% conversion accuracy, 3x-5x faster execution, and up to 40% cost savings.

Vectra Cognito for Service Delivery Partners (Billed Monthly)

Vectra Threat Detection and Response for Partner Provided Consulting Engagements

Real-time & Historical Datafeeds | Global Post-War Contemporary Auctions

This dataset is prepared for statistical factor pricing models and standardized across variables including country, region, currency, vendor, artist for seamless data filtering. It contains 20+ years of all items in the Post-War & Contemporary art category sold on auction by Christie’s, Sotheby’s, Bonhams and Phillips from 2000 to date.

Philter

Philter deidentifies and redacts sensitive information, such as Personally Identifiable Information (PII) and Protected Health Information (PHI), in text.

Tuberculosis - Total number of cases in the US | CDC

Centers for Disease Control and Prevention provides free and open access to various health related data. This release contains total number of Tuberculosis cases reported in the United States, by region and by states, in accordance with the current method of displaying WONDER data. Data on United States will exclude counts from US territories. The data is available for past 2 years.

AWS Security Review

An AWS Security Review is an opportunity to ensure that your cloud infrastructure is optimized for performance, security, reliability, and cost-effectiveness. Our certified AWS architects will identify any potential issues or areas for improvement in your AWS environment and make recommendations to get your back on track.