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Intelligent Media Processing with AMPGS® for Retail

Transform retail video and audio content into searchable insights with AI-powered transcription, summarization and natural language search on AWS.

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About

Retail organizations capture thousands of hours of video content -- from customer interactions and training materials to security footage and product demonstrations. TEKsystems Global Services (TGS) implements AMPGS® Intelligent Media Processing (IMP) to transform this multimedia into structured, searchable data that enhances customer experience, improves training effectiveness and accelerates operational insights.

What’s Included

Deployment of IMP reference architecture on AWS

Configuration of Amazon Bedrock for retail-specific vocabulary

Secure ingestion pipeline with Amazon S3 and AWS Lambda

Natural language interface for content discovery

Personal and shared workspace capabilities

Knowledge transfer workshops and operational runbooks

Benefits / Outcomes

Reduce manual video review time by up to 70%

Surface customer insights in seconds instead of hours

Improve training effectiveness with searchable content libraries

Enhance loss prevention with intelligent security footage analysis

Scale media processing capacity without infrastructure investment

Approach / How It Works

Our four-sprint implementation begins with discovery of your video workflows and use cases. TGS then deploys the serverless IMP framework, configures AI models for your specific needs, and validates performance with your team. The solution processes videos through Amazon Bedrock, generating transcripts and summaries stored in Amazon DynamoDB with semantic search via knowledge bases.

Why TEKsystems Global Services

As an AWS Premier Partner with Machine Learning and Data & Analytics competencies, TGS brings proven retail transformation expertise with a 98% customer retention rate. Our AMPGS® accelerators reduce implementation time while ensuring enterprise-grade security and compliance.

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