PSP offers added value above the Trend Micro standard support offering for major organizations that need the highest level of confidence in their cybersecurity solutions. PSP offers a named security expert to personally take care of your organization's specific security questions and challenges. The expert will offer security assessments and recommendations tailored to your situation. Collaboration with your security expert comes in the form of monthly calls and annual on-site meetings. In short, PSP offers a proactive and dedicated approach to your organization's specific security challenges. The specific deliverables for PSP may vary by region. Please review your Services Agreement for deliverable details.

In short, PSP:

Optimizes your Trend Micro infrastructure to offer maximum protection

Empowers your IT staff with direct access to technical expertise

Provides highly-responsive, personalized service

Maximizes IT efficiency and frees up resources

Alerts you to new threats before problems occur

Resolves support issues faster

Deliverables

Deliverables may include:

Technical Account Manager

Optimized Trend Micro infrastructure to offer maximum protection

Empowered IT staff with direct-access to technical expertise

Highly-responsive, personalized service

Maximized IT efficiency that frees up resources

Alerts to new threats before problems occur

Check regional agreement for specific deliverables!

Getting started

We'll work with you to:

Onboard your organization

Help get your deployment off to a fast start

Ensure your deployment is completed effectively using Trend Micro best practices

Guide your team in adopting maximum security and operational efficiency

Meet with you regularly for health checks, case reviews, and quarterly business reviews

Advise about emerging threats, your solutions roadmap, and other Trend Micro solutions

Pricing

Premium Support: Annual Trend Micro Premium Support Services

Contact us for custom pricing.