TechConnect | Managed Services - Warrior Program

About
The Warrior program is a cloud-based support program, leveraging the 6 critical area’s of the Well Architected Framework. The service is to maintain control over your environment, ensuring best practice and base governance is maintained.
Environment’s Operational Excellence, performance efficiency, reliability, and to help maintain security and prevent cost overrun.
Using Cloud Native Tools & the Well-Architected Framework (WAF).
The Warrior Program feeds information to the TechConnect Service Desk, where issues can be escalated as per the Service Level Agreement.
Receive a monthly report and a detailed walk-through on any issues or area’s of concern.
Operational Excellence Pillar = Ensuring your environment is running optimally
Monitoring systems for optimal performance
Ensuring policies are being adhered to
Identifying processes that can be Automated
Identifying events / alerts
Defining standards to manage daily operations
Cost Optimization Pillar = Get the most value from your cloud investment
Alerts when cost thresholds have been exceeded cost
Proving information that will Assist you to scale whilst meeting business needs without overspending
Assist in the understanding of economically efficient workloads by balancing business goals with budget justifications
Security Pillar = Maintaining a secure environment
Monitoring and reporting on the overall security posture of your eminent
Monitoring and alerting on any confidentiality and integrity of data breeches
Alerting when Access and IM policies have been broken
Alerting controls to detect security events
Ensuring that your assets are Safeguarded
Performance Efficiency Pillar = Scale to meet demands dynamically
Monitoring and alerting across the IT and computing resources as design
Ensuring the continuous optimisation of workloads and budgets by monitoring their performance against business needs
Reliability Warrior = Helping build more cloud reliability into your solutions and improving/building recoverability solutions
Workloads performing as per their intended functions
Monitor the recovery environment to ensure a quick recovery from failure is achieved
Sustainability Warrior = Design sustainable solutions that supports business goals without the major environmental impact
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