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TechConnect | Managed Services - Warrior Program - logo

TechConnect | Managed Services - Warrior Program

The Warrior program is a cloud-based support program, leveraging the 6 critical area’s of the Well Architected Framework; Operational Excellence, Cost Optimisation, Performance Efficiency, Reliability, Security and Sustainability.
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About

The Warrior program is a cloud-based support program, leveraging the 6 critical area’s of the Well Architected Framework. The service is to maintain control over your environment, ensuring best practice and base governance is maintained.

Environment’s Operational Excellence, performance efficiency, reliability, and to help maintain security and prevent cost overrun.

 Using Cloud Native Tools & the Well-Architected Framework (WAF).

 The Warrior Program feeds information to the TechConnect Service Desk, where issues can be escalated as per the Service Level Agreement.

 Receive a monthly report and a detailed walk-through on any issues or area’s of concern.

Operational Excellence Pillar = Ensuring your environment is running optimally

Monitoring systems for optimal performance

Ensuring policies are being adhered to

Identifying processes that can be Automated

Identifying events / alerts

Defining standards to manage daily operations

Cost Optimization Pillar = Get the most value from your cloud investment

Alerts when cost thresholds have been exceeded cost

Proving information that will Assist you to scale whilst meeting business needs without overspending

Assist in the understanding of economically efficient workloads by balancing business goals with budget justifications

Security Pillar = Maintaining a secure environment

Monitoring and reporting on the overall security posture of your eminent

Monitoring and alerting on any confidentiality and integrity of data breeches

Alerting when Access and IM policies have been broken

Alerting controls to detect security events

Ensuring that your assets are Safeguarded

Performance Efficiency Pillar = Scale to meet demands dynamically

Monitoring and alerting across the IT and computing resources as design

Ensuring the continuous optimisation of workloads and budgets by monitoring their performance against business needs

Reliability Warrior = Helping build more cloud reliability into your solutions and improving/building recoverability solutions

Workloads performing as per their intended functions

Monitor the recovery environment to ensure a quick recovery from failure is achieved

Sustainability Warrior = Design sustainable solutions that supports business goals without the major environmental impact

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