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BceMSP – Enterprise Plan Powered by BizCloud Experts

BizCloud MSP – Enterprise Plan is a comprehensive managed services offering for organizations with large-scale AWS environments. Designed to support mission-critical workloads, the plan includes 24/7 support with industry-leading response times, quarterly governance reviews, advanced security and cost management, and robust automation capabilities.

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About

BizCloud MSP – Enterprise Plan

Enterprise-Grade Managed Services and Cloud Governance

The Enterprise Plan by BizCloud Experts is built for organizations operating at scale on AWS. It combines proactive cost and security management with advanced automation, governance, and disaster recovery capabilities to ensure business continuity and optimized operations.

With 24/7 access to Cloud Support Engineers, strict response SLAs (including business-critical response in under 30 minutes), and quarterly reviews, this plan provides deep operational assurance. Customers also gain enhanced AWS discounts, multiple free training licenses, and quarterly strategic sessions to align cloud usage with AWS best practices.

Beyond support, the Enterprise Plan delivers hands-on managed services such as infrastructure deployment, CI/CD setup, automated backups and disaster recovery, SSO management, and ongoing cloud security management. Technical Account Managers and FinOps tooling further enhance financial visibility and operational efficiency, ensuring enterprise-grade readiness.

Key Features

Pricing: Minimum spend of $7,500 OR 7% of monthly AWS charges

AWS Training / Skill Builder: 2 free Skill Builder subscriptions + 30% discount on next 5 licenses

Enhanced Technical Support: 24/7 phone, web, and chat access to Cloud Support Engineer

Case Severity / Response Times:

General guidance: < 24 hours

System impaired: < 12 hours

Production system impaired: < 4 hours

Production system down: < 1 hour

Business-critical system down: < 30 minutes

Cost Recommendations: Monthly cost optimization recommendations

Security Recommendations: Monthly security optimization recommendations

Disaster Recovery Reviews: Quarterly disaster recovery review and recommendations

Well-Architected Reviews: Quarterly

AI Roadmap Strategy Session with AI Leader: Quarterly

Technical Account Management: A pool of Technical Account Managers to provide proactive guidance and coordinate access to AWS programs and experts

Access to FinOps Tool: Access to BizCloud FinOps tool to track spending and identify cost-saving opportunities

On-Demand Non-AWS Support: Billed at hourly rate (Offshore $35/hour, Onshore $125/hour)

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