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FireHydrant

Sound the alarm, assemble the team, and work the problem. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you've learned from the retro. Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution. Team-based alerting and on-call scheduling You built it, you own it, and now you can design the schedules, rules, and escalation policies you need for it. Get ultimate control over on-call management. Automated, unified incident response Confidently move from declared to resolved in a shared workspace that brings your team and tools together in Slack without all the context switching. Actionable learnings and analytics Automatic data capture, guided retrospectives, and built-in metrics on everything from alert-to-noise to MTTX cement insight-driven improvement in your culture.

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About

Team-based alerting and on-call scheduling

You built it, you own it, and now you can design the schedules, rules, and escalation policies you need for it. Get ultimate control over on-call management.

Automated, unified incident response

Confidently move from declared to resolved in a shared workspace that brings your team and tools together in Slack without all the context switching.

Actionable learnings and analytics

Automatic data capture, guided retrospectives, and built-in metrics on everything from alert-to-noise to MTTX cement insight-driven improvement in your culture.

Checking the boxes? We've got you covered:

API-first

25+ integrations with tools like PagerDuty, Slack, DataDog and more

Terraform provider

Slack-first and web UI with feature parity

Soc II compliant

Meaningful AI roadmap

We're all in on commercial incident management tooling -- even if it's not ours. But there are a few things that make FireHydrant the right fit over other solutions.

Native alerting and on-call help you consolidate tools

Built-in service catalog that rapidly reduces assembly time

The most powerful and customizable Runbook engine on the market

Things us devs love: Terraform, open API, 25+ integrations, Slack native

Enterprise-grade scalability, reliability, and security

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