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Empolis Knowledge Express®

Empolis is a preferred ISV accelerate AWS partner. Our best-in-class capabilities help make customers Super Human Operators - powered by AI. Empolis Knowledge Express® centralizes access to enterprise-wide knowledge and data sources and makes locating relevant information more intuitive than ever.
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About

At the heart of Empolis Knowledge Express® is our Knowledge Graph - the AI that works the way people think. It does the job without training data; elaborate data discovery or expensive IT projects and offers the perfect conditions for the reliable use of generative AI. All features are available without limitation in the standard software package - powerful features ready for immediate use.

Use Cases

Sales

Empolis Knowledge Express® minimizes research efforts through central data access and improves closing rates with direct access to your own database. It provides an overview of all relevant data from various source systems, allowing you to decide with confidence whether and how much effort you want to invest. Empolis Knowledge Express® centralizes access to distributed knowledge and therefore overcomes technical and infrastructural limitations. It also provides direct access to company-wide knowledge.

Production

Empolis Knowledge Express® makes the entire production knowledge available to your employees. This reduces operating errors and machine downtimes. It enables your employees to share best practices with each other and allows quicker onboardings of new employees. Reduce waste by holistically recording shift handovers or providing SOPs for all production processes with the help of smart checklists.

Quality Management

Empolis Knowledge Express® identifies systematic errors more quickly, provides the right solution knowledge, or immediately identifies the right expert to solve problems. This reduces failures and malfunctions. Utilize digital checklists to make SOPs or best practices available to all employees and record commissioning easily and transparently. By making all knowledge available throughout the product life cycle, you reduce the search times of all employees and avoid recalls or damage to your image.

Engineering

Empolis Knowledge Express® provides instant access to old design data, test protocols, test results, regulations, fire safety standards, and other information and successfully completes more R&D projects. With support of knowledge graphs, dependencies and relationships can be easily mapped and recognized. Answer strategic questions about technologies and innovations in the company or which technology fits need to be considered for any M&As.

Consulting

Empolis Knowledge Express® brings together all data from all systems in a central knowledge hub. This means that your experts can access valid and up-to-date knowledge at any time. Empolis Knowledge Express® captures new knowledge from day-to-day activities. This allows you to digitalize and secure your experts' know-how in the long term. With Empolis Knowledge Express®, consultants make better decisions because they always have the right information at their fingertips. New employees also have access to the entire company knowledge and can join ongoing projects at any time and without time-consuming handovers.

Features

Intelligent search

The intelligent search functionality automatically completes your search queries, sorts the hits in your result list according to relevance and suggests documents related to the topic. This increases efficiency in all areas and reduces your search times by up to 25 percent.

Knowledge Graphs

Knowledge graphs are a form of artificial intelligence that work the way humans think. Based on knowledge graph technology, expert systems can be set up to perform tasks that usually require human expertise. A variety of cognitive and problem-solving techniques are used to derive appropriate solutions. Knowledge graphs provide a single source of truth and contextualize it in logical structures that represent the relationships between the data.

Knowledge Transfer

New expert knowledge is collected quickly and easily. This means that valuable expert knowledge is never lost again, and employees always have the latest information at their fingertips. You're also able to make the knowledge of the entire team available to every employee. This way, you solve even the most complex problems, enable new employees to get started quickly, and promote team spirit.

Empolis Buddy

With the Empolis Buddy, you can exploit the potential of Generative AI. The Buddy uses reliable company knowledge and provides the right answers for your business using RAG (retrieval augmented generation). And best of all, it integrates into your existing systems via an open API, enabling your employees to work seamlessly.

Checklists

With the digital checklists, you can easily carry out work steps, test instructions, SOPs (standard operating procedures) or test protocols and ensure the results. You can also create individual work instructions using drag & drop. Increase your productivity, capture data and knowledge from the field and find the right solution for every challenge.

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