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SmartPCI | Payments for Amazon Connect

Available in

AWS Marketplace

Enable your agents to take card payments via Amazon Connect. SmartPCI is a PCI DSS Level 1 compliant & certified plugin, allowing you to take card payments from your customers with confidence. Taking payments over SmartPCI means your contact centre does not enter into PCI DSS scope - reducing exposure to risk and saving you time and money.

Available in

AWS Marketplace

Available in

AWS Marketplace

Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.

About

SmartPCI allows your agents using Amazon Connect Agent Workspace to take card payments over the phone from customers. Agents will not be able to see or hear any card details but are able to see progress from the customer in real-time. Customers will experience an automated journey supporting payment information via key presses (DTMF) or Natural Language Processing (NLP) for fully accessible payments.

Taking payments over SmartPCI means your contact centre does not enter into PCI DSS scope - reducing exposure to risk and saving you time and money. SmartPCI is a PCI DSS Level 1 compliant & certified plugin for Amazon Connect, allowing your agents to take card payments, even in a hybrid working environment.

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