Hybrid cloud environments demand a unified platform to efficiently manage the entire lifecycle of applications and infrastructure across cloud and on-premises environments.

Concierto MANAGE Advanced Hybrid Cloud Ops comes as a rich overlay to Concierto MANAGE- Base SaaS Solution. It is a powerful SaaS, zero code platform that enables enterprises to operate the full lifecycle of applications and infrastructure seamlessly across AWS On-Premise and private clouds from a single console. Concierto Manage is based on ITIL standards and is an ISO 27001 and CSA Star certified SaaS platform. Concierto MANAGE- Advanced operations SaaS Solution covers the following hybrid cloud operations, observability and optimization capabilities.

Key Features

Concierto MANAGE- Base SaaS Solution: All features such as Admin, Automation Catalogs, 3rd party integrations, CMDB, ITSM, Monitoring. See Concierto MANAGE- Base Operations for details.

Hybrid Cloud Advanced IT Ops (Offered 'a la Carte'):

a. CIS based Infrastructure Health Checks & Compliance

b. Multi-environment-single command Security/Patching capabilities

c. Centralized Event Management, intelligent noise reduction and event analytics across the infrastructure

d. Out of the box OR custom workflows for infrastructure decommissioning

e. Hybrid Cloud special Ops Analytics

End-User portal for alerts, visibility, and decision-making across the above Advanced ops

Knowledge base, Documentation and User support built into the platform.

Concierto MAXIMIZE (with Anomaly/Spend remediations):

a. Operational dashboards to monitor cloud and MSP performance across AWS and on-prem environments, tracking incidents, requests, changes, vulnerabilities, and SLA compliance.

b. Fin-Ops capabilities covering cloud spend planning, budget forecasting, controls, and alerts with comparative analytics between clouds, and forecasted consumption.

c. Spend optimization capabilities for planning, budgeting, and allocations by department at the cloud account level with spend controls and alerts for threshold breaches.

d. Projected billing and charge-forward to track and estimate cloud spend, forecast spending by account, department, or project, and allocate on a forward-looking basis.

e. Instant remediation of anomalies, unutilized capacity and over-spend using automatic incident creation and AI based solution recommendations