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GoLedger: Blockchain Network Support on GoChain

This support service ensures the continuous operation and health of enterprise blockchain networks deployed with GoChain orchestration, covering both Hyperledger Fabric and Private Ethereum. Services include performance monitoring, transaction tracking, asset consistency, certification authority management, smart contract lifecycle support, and node/organization onboarding. - Proactive network health checks - Operational & security support - Smart contract and integration management

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About

This professional support service is designed for customers using GoChain orchestration for Hyperledger Fabric or Private Ethereum private networks.

Enterprise blockchain networks require constant monitoring and maintenance to ensure performance, asset consistency, and secure operation. This monthly service provides end-to-end support, addressing issues such as network failures, register/read errors, or transaction inconsistencies, while also managing ongoing operational needs like node onboarding, CA management, and API/cloud integrations.

Included Services:

Blockchain Management

Add new organizations to the blockchain network

Add and configure new nodes (peers, orderers, validators)

Governance and business group adjustments

Certification Authority (CA) Management

PKI lifecycle management

Certificate issuance, renewal, and revocation

Secure identity onboarding for users and organizations

API & Cloud Integration Management

API gateway setup and troubleshooting

Cloud integration (AWS, Azure, GCP, hybrid/on-premises)

Network-to-application connectivity support

Smart Contract Lifecycle Support

Smart contract deployment and upgrades (Fabric chaincode & Ethereum Solidity)

Contract versioning and rollback strategies

Assistance with debugging and transaction validation

Performance & Network Health Monitoring

Proactive node health checks

Performance tuning and benchmarking

Transaction tracking and validation

Monitoring for network register or reading failures

Asset consistency verification

Deliverables

Operational support

Incident response and troubleshooting

Network performance & health reports

Documentation of node/org/CA changes

Smart contract lifecycle assistance

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