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SUSAN - Security & Privacy by ServQual

SUSAN (ServQual Unicorn Security Assessment Nexus) is a GenAI-powered cybersecurity and privacy GRC automation platform built on AWS. It helps organizations simplify compliance, risk management, and operational resilience across ISO 27001, SOC 2, NIST, DORA, and DPDP frameworks.

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About

SUSAN by ServQual is a next-generation Governance, Risk, and Compliance (GRC) platform built entirely on AWS serverless architecture. Designed for CISOs, auditors, and compliance leaders, it automates cybersecurity assessments, control validations, and regulatory mappings across global standards such as ISO 27001, SOC 2, GDPR, NIST CSF, DORA, and Indias DPDP Act.

Using Generative AI, SUSAN automatically analyzes artifacts, alerts, and evidence to generate real-time risk scores, recommendations, and compliance dashboards. Its integrated modules support risk registers, incident response planning, asset inventory, vendor risk, and continuous monitoring.

SUSAN enhances operational resilience through built-in IRP templates, awareness training, and a follow-the-sun model supported from the UK, USA, and India. The platform is free to use, scalable across industries, and seamlessly integrates with AWS Bedrock, and native services for security and compliance automation.

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