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PagerDuty Operations Cloud

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The PagerDuty Operations Cloud is essential infrastructure for all unplanned, time-sensitive, critical work. It automatically detects and diagnoses disruptive events mobilizes the right team members to respond and automate infrastructure and workflows across your digital operations. This means you can resolve unplanned, unstructured, time-sensitive, and high-impact issues quickly - with fewer escalations to your technical teams while minimizing the impact on your customers and maintaining brand trust.

Available in

AWS Marketplace

Available in

AWS Marketplace

Purchase this listing from Webvar in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and charges on your AWS bill.

About

High customer expectations and increasingly distributed systems mean disruptions to digital service can have catastrophic effects on sales, brand loyalty, and operating costs. The PagerDuty Operations Cloud deflects unnecessary work from teams and subject matter experts so they can focus on delivering business value. Urgent work is escalated to the right teams and routine work is made self-service. Teams can automate and accelerate issue resolutions with minimal human interruption -and improve system resilience and team capacity while reducing the strain of operational complexity and the unexpected.

With more than 700 integrations, APIs, and apps for customer service, the PagerDuty Operations Cloud empowers rapid responses in any environment. And thanks to more than 10 years of data ingestion, its machine learning-powered AIOps functionality can reduce alert noise by up to 98% and drive down MTTR with critical context for faster triage and effective automation.

PagerDuty integrates with various AWS services, including AWS CloudWatch, Amazon GuardDuty, AWS CloudTrail, AWS Personal Health Dashboard, Amazon EventBridge, AWS Security Hub, Amazon DevOps Guru, AWS Control Tower, AWS Outposts, and AWS S3 Storage Lens.

AIOps

PagerDuty AIOps helps teams reduce noise, triage efficiently to drive the right actions towards resolution, and remove manual, repetitive work from the incident response process. Noise reduction baked in with an ML model that learns and adapts based on user behavior means teams see fewer incidents overall. And automating toil from manual event processing results in greater efficiency, saving teams valuable time for innovating.

Process Automation

PagerDuty Runbook Automation is a managed cloud service that enables DevOps teams and SREs to create and delegate operational tasks in automated runbooks to other stakeholders such as developers, NOC personnel, and incident responders. Runbook Automation provides automated workflows and task automation focused on IT and developer process automation. Examples include service provisioning, CI/CD, configuration management, incident diagnosis and remediation, and more. With PagerDuty Runbook Automation, you can resolve requests in minutes, rather than days, optimize security and compliance, and give your engineers more time to spend on innovation rather than firefighting.

Incident Response

PagerDuty helps you save time and money by bringing together the right teams with the right information to resolve incidents faster. Replace manual processes with automation to streamline incident response, freeing up time and resources for more innovation. Orchestrate end-to-end incident response with a service ownership model that only brings in the teams you need. Over 21K organizations trust PagerDuty to help them adopt DevOps best practices and build more resilient operational practices to minimize costly downtime and protect the customer experience.

Custom Private Offer

We can create a custom offer tailored to your needs. Please contact us at aws-sales@pagerduty.com

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